Home Heating FAQs
Q: What should I do if my home loses heat?
Before you call for emergency service, use these easy steps to troubleshoot your heating system:
- Check Your Thermostat
Make sure your thermostat is set to “HEAT” and the temperature is set higher than the temperature inside. Also, remember to double check your thermostat’s battery life.
- Check All Switches
Make sure all switches, fuses, and circuit breakers are switched to “ON.”
- Verify Your Fuel Level
Check your tank gauge to see if you have fuel in your tank. If not, contact us right away at 603-488-2017.
- Hit the Reset Button
If there is oil in your tank, press the RESET button on your burner ONCE to see if a flame comes on. If not, DO NOT press the button again. Instead, call us for service immediately.
Q: How do I read the tank gauge on my fuel tank?
A: Locate the top of the disc in the heat float to see how full your tank is.
Q: Where is my reset button located?
A: The reset button is located on the control on the burner, typically on the ride side of this control. Reset buttons are normally red.
Q: How often should I have my equipment serviced?
A: We recommend servicing your heating equipment on an annual basis so that your system runs safely and efficiently.
Q: When is the best time of year to schedule a tune-up?
A: We recommend having your heating or cooling system tuned up before each peak operating season to guarantee optimal functionality. This means spring for A/C and summer for heating systems.